It's not about winning or being right. Aim for understanding and a positive outcome.
Manage your emotions and maintain a respectful connection with the other person.
Truly listen to understand their perspective, not just wait for your turn to speak.
Use "I" statements to express your feelings and needs without accusatory language. (e.g., "I feel frustrated when..." instead of "You always...")
Address the specific actions that bother you, not their character.
Find areas of agreement to build a foundation for a productive discussion.
Acknowledge their emotions even if you don't agree, fostering empathy.
Work collaboratively to find solutions that address both your needs.
When emotions are high, choose a calm and private setting for the conversation.
Difficult conversations are a skill. Practice and reflection will lead to improvement.